Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer

Résumé

Objective

Full-time permanent employment for Senior User Researcher and Director or best-matched role

Actively Seeking Full-time Perm Employment

Now available—I am actively seeking employment;
updated March 1, 2022—please contact me for details. Thank you.

◼ Availability Status

Profile

◼ Profile
◼ Major
◼ Major Details
◼ Pitch
◼ Testimonials
◼ Payment Policy

Qualifications

◼ Professional work experience
◼ User/design researcher
◼ Information architect and user experience designer
◼ Interaction designer
◼ User-centered designer
◼ Product designer
◼ Corporate trainer and instructional designer
◼ Technical and professional writer
◼ Computer and Web programmer
◼ Project and product management
◼ Team leadership
◼ Matched industry credentials
◼ Relevant university undergraduate and graduate degrees
◼ Updates

Experience

Senior User Researcher, Information Architect, User Experience Designer, Interaction Designer, Product Designer, Project/Product Manager, Mentor, Usability Expert/Tester, Director (Consultant)

◼ IA Design & Usability, San Francisco, CA (1998-Present)

Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

Primary Expertise

◼ User/design research
◼ Information architect
◼ IA model
◼ NS model
◼ Design patterns
◼ IA/IXD/UXD deliverables
◼ Wire frames (annotated)
◼ User scenarios
◼ Personas
◼ Information design
◼ User experience design
◼ User experience architect
◼ Mapping/diagramming
◼ Interface design
◼ Interaction design
◼ Product design
◼ Use case scenarios
◼ Navigation design
◼ Wayfinding
◼ User-centered design
◼ Sense making
◼ Human-computer interaction
◼ Rapid prototyping
◼ Drafting/sketching
◼ Axure RP
◼ Adobe Creative Suite
◼ HTML5/CSS3
◼ Project/product manager
◼ Usability tester
◼ Mentor
◼ Director
◼ Professor

Secondary Expertise

◼ Corporate trainer
◼ Instructional design
◼ Curriculum design
◼ Cognitive psychology
◼ ADDIE model
◼ Technical writer
◼ Editor
◼ Document design
◼ Graphic design
◼ Exhibit design
◼ Signage design
◼ Collage design
◼ Multimedia design
◼ Collage design
◼ Interior design
◼ Web design
◼ Typography
◼ Drawing
◼ Illustrator
◼ Art history
◼ Graphic design history
◼ Branding
◼ Marketing
◼ Design manager
◼ Art director

User-Centered Design Skills

Designing and using all my skills to produce superior products.

◼ Components for Products.pdf

User/Design Research on Projects

Demonstrating what any user needs as their primary source for improving productivity on products and shaping a superior design improvement for end users, including project/product management (evidence-based research).

◼ I Do User/Design Research.pdf

Major/Emphasis University Graduate Programs

The curricula from multiple undergraduate-graduate level university programs included the relevant major/emphasis for doing:

◼ User/design research
◼ IA/IXD/UXD deliverables
◼ User-centered design
◼ Information architecture (IA)
◼ Interaction design (IXD)
◼ User experience design (UXD)
◼ Product design
◼ Project/product management

Other areas of expertise included The IA Model, The NS Model; navigation design; design patterns; professors from Harvard University—Dr. Hyun, Ph.D. and Dr. Iandoli, Ed.D.—contributed significantly to research parameters for dissertations.

◼ Overview of Curricula for MAIA and MAEd Graduate Programs

Relevant Credentials

Brief synopsis to the undergraduate and graduate-level credentials.

◼ Credentials.pdf

Education—Credentials/Degrees—
Professional Qualifications

◼ Updates
◼ Curricula
◼ MAEd
◼ TPW Cert
◼ ID&T Cert
◼ MAIA
◼ BAIA
◼ AS & AA
◼ DIPLOMA
◼ HS DIPLOMA

Musician

◼ About

Awards

◼ Epsilon Pi Tau
◼ Golden Key National Honor Society
◼ Award of Achievement

Design Patterns

Research revealed relevant design patterns.

◼ The IA Model
◼ The NS Model

Methodology

Making the user/design research and IA/IXD/UXD process easier to comprehend. In the long run, user-centered design immensely improves online products and products for end users.

◼ Relevant Components

Mentor

Working to make the world’s information clearer and easier to use by improving how people learn, practice, and teach information architecture, user experience design, and experience design research. Based on user-centered design for end users and evidence-based research.

◼ Mentoring

Expert

Working with clients—as a subject matter expert and doing user/design research, information architect specialist, user experience design, interaction design, navigation design, human-computer interaction, computer/Web programming, HTML5/CSS3, Web design, Auxre, rapid prototyping, user-centered design, usability testing, technical writing and writer, document design, editing, mentor, project/product manager, design manager, director; Adobe Creative Suite; The IA Model; design patterns; evidence-based research; MAIA; MAEd.

◼ Expert
◼ Reviews

User/Design Research

◼ Process
◼ Components
◼ Resources

Organizations

◼ Information Architecture Institute
◼ BayCHI
◼ SIGCHI
◼ User Experience Professionals Association
◼ ATD
◼ STC

Relevant Portfolios

◼ Publications

Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

Copyright © 1998-2027
All rights reserved
Updated: March 1, 2022

Sr. User/Design Researcher / Information Architect Specialist User Experience Designer