IA Design & Usability: Steven Heitman, Sr. User/Design Researcher, Information Architect, User Experience Designer, Project/Product Manager, Mentor, Usability Expert/Testing, Director


Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer


What I Do

I help clients to increase their user-centered design on digital design products, including enhanced usability. I work with clients on a variety of issues and concerns. This also includes doing user research, information architecture, interaction design, user experience design, user experience architecture, product design, usability engineering, usability testing, project/product management, mentoring, and team leadership.


Services
Relevant Skills

User/design research
Information architect
User experience design
User experience architect
Navigation systems design
Wayfinding
User-centered design
Taxonomy
Systematic approach
Product design
Interaction design
Use case scenarios
Statement(s) of work
Design plan(s)
Interface design
Concept generation
Drafting and sketching
Mapping and diagramming
User scenarios
Personas
Wire frame mockups (Axure RP, annotated)
Prototyping (Axure RP, Adobe Creative Suite, paper-HTML based)
Website/mobile device architecture
Website/mobile device audits
Usability testing
Heuristic evaluations
Cognitive walkthroughs
Usability engineering
Human-computer interaction
Implementation
System testing
Internet design and technology
Competitive analysis
Needs assessment
Task analysis
Card sorting
Usability testing reports
Axure RP
Adobe Creative Suite (InDesign, Photoshop, Illustrator, Fireworks, Flash)
Adobe Creative Suite (Dreamweaver)
Aptana Studio 3
FTP
HTML5/CSS3
SEO (Search Engine Optimization)
MS Office
MS Project
OmniPlan
OmniGraffle
Visio
Technical and professional writing
Corporate training
Project management/product management
Director
Team leadership
Mentoring



Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director


Additional Services
Relevant Skills

Graphic design
Typography
Digital design
Multimedia design
Type design
Film title design
Television graphics
Collage design
Exhibit design
Signage design
Package design
Environmental design
Design planning
Publication systems design
Educational design
Magazine design
Illustration
Photography
Identity design (branding)
Systems design
Corporate communication
Nonprofit design
Information design
Design entrepreneur
Design management
Corporate executive
Professor (IA/IXD/UXD specialization)


Services
Relevant Skills

Relevant Skills.pdf


Subject Matter Expert

Expertise—Senior User Researcher, Information Architect, User Experience Designer, Interaction Designer, Product Designer, Project/Product Manager, Mentor, Usability Expert/Tester, Director—results driven, hands-on skills with a systematic success-driven approach, including: navigation design, interface design, mapping and diagramming skills, user-centered design approach, leading teams and team leadership skills, implementing and delivering projects successfully.



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Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

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Updated: September 1, 2019