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Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer

Major

Information Architecture (IA) and Design

Interdisciplinary University Programs

Major/Emphasis:

User/Design Research (UX), Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design (IXD), Product Design, User-Centered Design, Human-Computer Interaction (HCI), Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project/Product Management; internships successfully completed; Publications.

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

MAEd Synopsis of Graduate Program

• San Francisco State University
  Graduate College of Education
  


• Dissertation:
  
  An Online Tutorial for Instructional Designers
  to Learn about Information Architecture
  
  → The IA Model


• Primary Major/Emphasis and Focus:
  
  User/Design Research, Information Architecture, User Experience Design, Visual and Web-Based Designs, Interface Design, User-Centered Design, Product Design, Interaction Design, Use Case Scenarios, Mapping and Diagramming, Social Media, Usability Testing, Technical and Professional Writing, Project/Product Management, Systematic Approach,
  Current IA Trends, IA/IXD/UXD Deliverables; design patterns


• IA/IXD/UXD, user/design research portfolio


• Secondary Major/Emphasis and Focus:
  
  Corporate Training, Instructional Design, E-Learning, Graphic Design, Adobe Creative Suite, Cognitive and Learning Theories, Needs Assessment, Instructional Design Models and Strategies, ADDIE Model


• Corporate training, instructional design, ADDIE Model portfolio


• Dr. Hyun, Ph.D., Harvard University, assisted with relevant research parameters for dissertation about IA/IXD/UXD and user/design research


• Five industry reviews required to sign off on dissertation:
  
  Mr. Crumlish, A.B., Director of Technology
  Ms. Buda, M.D., Director of User Experience, et al.


• Annotated Bibliography, Glossary, Syllabus
• Online IA Tutorial
• Presentations
  
  
• San Francisco State University
  Department of English Language & Literature
  TPW Certificate ( Technical and Professional Writing )
  Equivalent to BATPW


• TPW portfolio

MAIA Synopsis of Graduate Program

• San Francisco State University
  School of Design Graduate Program


• Dissertation:
  
  An Online Tutorial for Digital-Media Designers
  to Learn about Web Navigational Systems
  
  → The NS Model


• Primary Major/Emphasis and Focus:
  
  User/Design Research, Information Architecture, User Experience Design, Navigation Design, User-Centered Design, Interface Design, Product Design, Interaction Design, Review of Related Websites, Heuristic Evaluations, Usability Testing, IA/IXD/UXD Deliverables, Project/Product Management; design patterns


• IA/IXD/UXD, user/design research portfolios


• Secondary Major/Emphasis and Focus:
  
  Graphic Design, Typography, Exhibit Design, Signage Design, Adobe Creative Suite


• Dr. Iandoli, Ed.D., Harvard University, assisted with relevant research parameters about IA/IXD/UXD and user/design research


• Online NS Tutorial
• Presentations
  
  
• San Francisco State University
  Multimedia Studies Program
  ID&T Certificate of Completion ( Internet Design and Technology )
  Three industry reviews required to graduate


• IA/IXD/UXD, user/design research portfolio

BAIA Synopsis of Undergraduate Programs

• San Francisco State University
  School of Design Undergraduate Program


• Dissertation:
  
  HTML Editors—Their Practical Use in Web Design


• Primary Major/Emphasis and Focus:
  
  User/Design Research, Information Architecture, User Experience Design, Navigation Design, User-Centered Design, Interface Design, Product Design, Interaction Design, Heuristic Evaluations, Usability Testing, IA/IXD/UXD Deliverables, Project/Product Management; design patterns


• IA/IXD/UXD, user/design research portfolio


• Secondary Major/Emphasis and Focus:
  
  Graphic Design, Graphic Design History, Typography, Color Theory, Animation, Multimedia, Product Design, Adobe Creative Suite


• Presentations


• California College of the Arts
  Graphic Design Program
  BFA, Bachelor of Fine Arts
  Completed 4 courses


• City College of San Francisco
  School of Fine, Applied, & Communication Arts
  AS & AA, Associate in Science and Award of Achievement
  Associate Degree Graphic Communications; portfolio


• Heald Business College
  Diploma

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