Sr. User/Design Researcher / Information Architect Specialist
User Experience Designer
IA/UXD, User Research Projects
SFSU Project—
Experience
San Francisco State University, San Francisco, CAInformation Architect (IA), Project Manager; Intern: ID&T Cert Program
Client Deliverables
◼ User research◼ Information architecture
◼ Project management
◼ Case study
◼ User scenarios
◼ Wire frame mockups
◼ Flow chart/site map
◼ Client presentations
◼ Brainstorming with group
◼ IA not responsible for maintaining client’s Website
IA/UXD Services
Proposal, case study, and IA deliverables were successfully accomplished for project.Current Website has huge information architecture problems as well as inconsistent interface design.
Did a competitive analysis by auditing 3 different Websites.
Industry descriptions of all competitors are included in case study.
Research and development, including Website audit provided framework for recommended redesign of information architecture.
Great team to work on—project was successfully completed.
Due to technologies, non-disclosure agreements and confidentiality, not everything can be presented here.
Structure for Interface Design
The main navigational system consists of ten main categories that are included on every Web page in the Website for consistent information architecture and easy navigation for end users.◼ About SFSU
◼ Academics
◼ Admissions
◼ Alumni
◼ Libraries and information technology
◼ Services and goods
◼ Students
◼ Teaching
◼ Research
◼ Working at SFSU
Local Navigation
◼ Top student sites◼ Search
◼ A-Z index of Websites
◼ People finder
◼ Site map
◼ Advanced search
◼ Miscellaneous links
◼ Campus events
◼ Campus news
Flow Chart for Site Map
Wire Frame Mockup
Wire Frame Mockup
Wire Frame Mockup
Wire Frame Mockup
User-Centered Design
The main categories are arranged to enable the end user to wayfind, so that the end user can find information on the SFSU Website. Miscellaneous links are also helpful in finding sub categories on the Website.The campus news and campus events keeps everyone updated on current happenings. The SFSU Website does not have any consistent information architecture or use consistent SFSU logos on they Website or subsites.
The solution is to implement consistent information architecture as well as consistent interface designs, including doing additional usability testing.
◼ Andelaprimo Winery Project | IA/UXD Projects
Steven Heitman
IA Design & Usability
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director
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Updated: March 1, 2022