IA Design & Usability: Steven Heitman, Sr. User/Design Researcher, Information Architect, User Experience Designer, Project/Product Manager, Mentor, Usability Expert/Testing, Director

Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer

IA/UXD, User Research Projects

AV/ITVC Project—

AV/ITVC, San Francisco, CA
Information Architect (IA), Product Manager, Graduate Teacher’s Assistant; Intern: MAIA Program

Client Deliverables

User research
Information architecture
Project management
Case study
User scenarios
Wire frame mockups
Flow chart/site map,
Web design production (Dreamweaver, BBEdit)
HTML coding
Coordinating events
Client presentations
Brainstorming with group
Templates and forms
IA not responsible for maintaining client’s Website

IA/UXD Services

Website needed to have the information architecture and content streamlined to better serve end users.

IA project successfully completed and implemented.

Development of online forms and faster delivery, including navigational systems.

Led team, did supervisory work.

Great team to work on—project was successfully completed.

Due to technologies, non-disclosure agreements and confidentiality, not everything can be presented here.

Structure for Interface Design

The main navigational system consists of seven main categories that are included on every Web page in the Website. The four main categories at the top of the Web page:

Cable cast
Equipment distribution
Media catalog
Online forms

Three main categories are on the left side:


Flow Chart for Site Map

av flow chart

Wire Frame Mockup

AV wfm

Wire Frame Mockup

AV/ITVC sub web page

Final Product for Website

AV/ITVC final product Website

Final Product for Website

AV/ITVC final product Website

User-Centered Design

These main categories were placed on the left side was to provide easy access to the new end users. Other navigational systems are in place as indicated on the flow chart.

Youth Law Center Project  |  IA/UXD Projects

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Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager

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Updated: March 1, 2022