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Sr. User/Design Researcher / Information Architect Specialist
User Experience Designer
IA/UXD, User Research Projects
National Center for Youth Law Project—
Experience
National Center for Youth Law, San Francisco, CA
Information Architect (IA), Project Manager, Graduate Teacher’s Assistant; Intern: MAIA & BAIA Programs
Client Deliverables
◼ User research
◼ Information architecture
◼ Project management
◼ Case study
◼ User scenarios
◼ Matrix of navigational systems
◼ Wire frame mockups
◼ Flow chart/site map
◼ Web design production (Dreamweaver, BBEdit)
◼ HTML coding
◼ Coordinating events
◼ Client presentations
◼ Brainstorming with group
◼ Templates and forms
◼ IA not responsible for maintaining client’s Website
IA/UXD Services
Worked extensively with client on developing original information architecture for their new Website.
IA project successfully completed and implemented.
Did high-quality HTML coding from scratch.
Worked in a team environment.
Motivated team to finish work on time and within constraints of project.
Led team, did supervisory work.
Great team to work on—project was successfully completed.
Due to technologies, non-disclosure agreements and confidentiality, not everything can be presented here.
Structure for Interface Design
The main navigational system consists of ten main categories that are included on every Web page. Providing consistent information architecture is important to this Website’s structure, end users can easily acquire the information online. A wire frame mockup shows the Web page design.
◼ Home
◼ What’s new
◼ Who we are
◼ What we do
◼ How you can help
◼ Current publications
◼ Annual report
◼ YLC cases
◼ Contact YLC
◼ Index
Flow Chart for Site Map
Wire Frame Mockup
Wire Frame Mockup
Final Product for Website
Final Product for Website
User-Centered Design
The main categories are arranged to enable the end user to wayfind, so that the end user can find information on the National Center for Youth Law Website—quick and easy access, including fast download—makes it way easier for end users to use it.
◼ IA/UXD Projects
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Steven Heitman
IA Design & Usability
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director
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Updated: March 1, 2022
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