IA Design & Usability; Steven Heitman, MAIA, MAEd, Information Architect, User Experience Designer, Project Manager


User/Design Researcher / Information Architect Specialist

User Experience Designer


Portfolio



IA/UXD Projects

Vergossen Project
Gartner Project
Graham Project


Results-Driven Benefits

All the benefits for clients are very clear. Since customer service is about results-driven results, I am concerned with your issues, concerns, and finding solutions.

All the components to IA/UXD projects are delivered to provide high-quality digital design products. In addition, all the components are handcrafted and specific to each project, including project/product management.

There is no guesswork about information architecture and user experience design. User research is paramount to a success-driven approach. Usability testing also provides evidence-based research.

This ensures that the benefits to clients include the required components to moving forward on projects and delivering a final product that works right. Of course, this process is an iterative architect-design process.

Customer Service.pdf



Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director


Successful Projects

Components to projects—areas of expertise are as a Senior Information Architect (IA) Specialist, User Experience Designer (UXD), User Researcher, Manager, Mentor, Usability Expert/Tester, Director—results-driven, hands-on skills with a systematic success-driven approach for doing:
  1. Design Research
  2. Concept Generation
  3. User Scenarios
  4. Wire Frame Mockups
  5. Prototyping
  6. Usability Testing
  7. Implementation
  8. System Testing
Navigation systems design, interface design, mapping and diagramming skills, user-centered design approach, leading teams and team leadership skills, implementing and delivering projects successfully.


Publications

Hard-copy portfolios:

Publications



Home  |  Résumé  |  Portfolio  |  Services  |  Contact  |  Site Map

Top






Steven Heitman
IA Design & Usability

User/Design Researcher

Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director

Copyright © 1998-2020
All rights reserved
Updated: August 1, 2018