IA Design & Usability; Steven Heitman, MAIA, MAEd, Information Architect, User Experience Designer, Project Manager

Information Architect Specialist / User Experience Designer


IA/UXD Projects

Vergossen Project
Gartner Project
Graham Project

Results-Driven Benefits

All the benefits for clients are very clear. Since customer service is about results-driven results, I am concerned with your issues, concerns, and finding solutions.

All the components to IA/UXD projects are delivered to provide high-quality digital design products. In addition, all the components are handcrafted and specific to each project.

There is no guesswork about information architecture and user experience design. User research is paramount to a success-driven approach. Usability testing also provides evidence-based research.

This ensures that the benefits to clients include the required components to moving forward on projects and delivering a final product that works right. Of course, this process is an iterative architect-design process.

Customer Service.pdf

Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Information Architect
User Experience Designer
Project Manager

Successful Projects

Components to projects—areas of expertise are as a Senior Information Architect (IA) Specialist, User Experience Designer (UXD), User Researcher, Manager, Mentor, Usability Expert/Tester, Director—results-driven, hands-on skills with a systematic success-driven approach for doing:
  1. Design Research
  2. Concept Generation
  3. User Scenarios
  4. Wire Frame Mockups
  5. Prototyping
  6. Usability Testing
  7. Implementation
  8. System Testing
Navigation systems design, interface design, mapping and diagramming skills, user-centered design approach, leading teams and team leadership skills, implementing and delivering projects successfully.


Hard-copy portfolios:


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Updated: January 1, 2018

Steven Heitman
IA Design & Usability
Information Architect
User Experience Designer
Project Manager