IA Design & Usability: Steven Heitman, Sr. User/Design Researcher, Information Architect, User Experience Designer, Project/Product Manager, Mentor, Usability Expert/Testing, Director


Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer


Résumé

information architect symbols

Résumé.pdf


Notice

Now available—I am actively seeking employment;
updated December 1, 2018—please contact me for details. Thank you.

Availability Status


Profile

Profile
Major
Major Details
Pitch
Reviews
Payment Policy


Objective

Full-time permanent employment for Senior User Researcher and Director


Qualifications

Professional work experience
Project and product management
Team leadership
Corporate trainer and instructional designer
Technical and professional writer
Computer and Web programming
Credentials
Updates


Experience

Senior Information Architect Specialist, User Experience Designer, User Researcher, Project/Product Manager, Mentor, Usability Expert/Tester, Director (Consultant)

IA Design & Usability, San Francisco, CA (1994-Present)



Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director


Primary Expertise

User/design research
Information architect
IA/IXD/UXD deliverables
Information design
User experience design
User experience architect
Mapping/diagramming
Interface design
Interaction design
Use case scenarios
Navigation design
Wayfinding
User-centered design
Sense making
Human-computer interaction
Rapid prototyping
Drafting/sketching
Axure RP
Adobe Creative Suite
HTML5/CSS3
Project/product manager
Usability tester
Mentor
Director


Secondary Expertise

Corporate trainer
Instructional design
Curriculum design
Cognitive psychology
ADDIE model
Technical writer
Editor
Document design
Graphic design
Exhibit design
Signage design
Collage design
Multimedia design
Collage design
Interior design
Web design
Typography
Drawing
Illustrator
Art history
Graphic design history
Branding
Marketing
Design manager
Art director


User-Centered Design Skills

Designing and using all my skills to produce superior products.

Components for Products.pdf


User/Design Research on Projects

Demonstrating what any user needs as their primary source for improving productivity on products and shaping a superior design improvement for end users, including project/product management (evidence-based research).

I Do User/Design Research.pdf


Major/Emphasis University Graduate Programs

The curricula from multiple university programs included the major/emphasis for doing: Applied research relevant to user-centered design, IA/IXD/UXD; The IA Model, The NS Model; navigation design; design patterns; professors from Harvard University—Dr. Hyun, Ph.D. and Dr. Iandoli, Ed.D.—contributed significantly to research parameters for dissertations.

Overview Graduate Programs


Relevant Credentials

Brief synopsis to the undergraduate and graduate-level credentials.

Credentials.pdf


Education/Degrees

Updates
Curricula
MAEd
TPW Cert
ID&T Cert
MAIA
BAIA
AS & AA
DIPLOMA
HS DIPLOMA


Musician

About


Awards

Epsilon Pi Tau
Golden Key National Honor Society
Award of Achievement


Design Patterns

Research revealed relevant design patterns.

The IA Model
The NS Model


Methodology

Making the user/design research and IA/IXD/UXD process easier to comprehend. In the long run, user-centered design immensely improves online products and products for end users.

IA/UXD research design process


Relevant Components


Mentor

about information architecture org


Working to make the world’s information clearer and easier to use by improving how people learn, practice, and teach information architecture, user experience design, and experience design research. Based on user-centered design for end users and evidence-based research.

Mentoring


Expert

Working with clients—as a subject matter expert and doing user/design research, information architect specialist, user experience design, interaction design, navigation design, human-computer interaction, computer/Web programming, HTML5/CSS3, Web design, Auxre, rapid prototyping, user-centered design, usability testing, technical writing and writer, document design, editing, mentor, project/product manager, design manager, director; Adobe Creative Suite; The IA Model; design patterns; evidence-based research; MAEd; MAIA.

Expert
Reviews


User/Design Research

Process
Components
Resources


Organizations

The Information Architecture Institute
BayCHI
SIGCHI
User Experience Professionals Association
ATD
STC


Relevant Portfolios

information architect symbols

Publications



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Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

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Updated: December 1, 2018