IA Design & Usability: Steven Heitman, Sr. User/Design Researcher, Information Architect, User Experience Designer, Project/Product Manager, Mentor, Usability Expert/Testing, Director


Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer


Major

Information Architecture (IA) & Design

Interdisciplinary University Programs

Major/Emphasis:

User/Design Research (UX), Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design (IXD), User-Centered Design, Human-Computer Interaction (HCI), Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project/Product Management; internships successfully completed; Publications.

Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director


MAEd Synopsis of Graduate Program

  • San Francisco State University
    Graduate College of Education

  • Dissertation:

    An Online Tutorial for Instructional Designers
    to Learn about Information Architecture

    The IA Model

  • Primary Major/Emphasis and Focus:

    User/Design Research, Information Architecture, User Experience Design, Visual and Web-Based Designs, Interface Design, User-Centered Design, Interaction Design, Use Case Scenarios, Mapping and Diagramming, Social Media, Usability Testing, Technical and Professional Writing, Project/Product Management, Systematic Approach,
    Current IA Trends, IA/UXD Deliverables; design patterns

  • IA/IXD/UXD, user/design research portfolio

  • Secondary Major/Emphasis and Focus:

    Corporate Training, Instructional Design, E-Learning, Graphic Design, Adobe Creative Suite, Cognitive and Learning Theories, Needs Assessment, Instructional Design Models and Strategies, ADDIE Model

  • Corporate training, instructional design, ADDIE Model portfolio

  • Dr. Hyun, Ph.D., Harvard University, assisted with relevant research parameters for dissertation about IA/UXD and user/design research

  • Five industry reviews required to sign off on dissertation:

    Mr. Crumlish, A.B., Director of Technology
    Ms. Buda, M.D., Director of User Experience, et al.

  • Annotated Bibliography, Glossary, Syllabus
  • Online IA Tutorial
  • Presentations

  • San Francisco State University
    Department of English Language & Literature
    TPW Certificate ( Technical and Professional Writing )
    Equivalent to BATPW

  • TPW portfolio


MAIA Synopsis of Graduate Program

  • San Francisco State University
    School of Design Graduate Program

  • Dissertation:

    An Online Tutorial for Digital-Media Designers
    to Learn about Web Navigational Systems

    The NS Model

  • Primary Major/Emphasis and Focus:

    User/Design Research, Information Architecture, User Experience Design, Navigation Design, User-Centered Design, Interface Design, Interaction Design, Review of Related Websites, Heuristic Evaluations, Usability Testing, IA/UXD Deliverables, Project/Product Management; design patterns

  • IA/IXD/UXD, user/design research portfolios

  • Secondary Major/Emphasis and Focus:

    Graphic Design, Typography, Exhibit Design, Signage Design, Adobe Creative Suite

  • Dr. Iandoli, Ed.D., Harvard University, assisted with relevant research parameters about IA/UXD and user/design research

  • Online NS Tutorial
  • Presentations

  • San Francisco State University
    Multimedia Studies Program
    ID&T Certificate of Completion ( Internet Design and Technology )
    Three industry reviews required to graduate

  • IA/IXD/UXD, user/design research portfolio


BAIA Synopsis of Undergraduate Programs

  • San Francisco State University
    School of Design Undergraduate Program

  • Dissertation:

    HTML Editors—Their Practical Use in Web Design

  • Primary Major/Emphasis and Focus:

    User/Design Research, Information Architecture, User Experience Design, Navigation Design, User-Centered Design, Interface Design, Interaction Design, Heuristic Evaluations, Usability Testing, IA/UXD Deliverables, Project/Product Management; design patterns

  • IA/IXD/UXD, user/design research portfolio

  • Secondary Major/Emphasis and Focus:

    Graphic Design, Graphic Design History, Typography, Color Theory, Animation, Multimedia, Product Design, Adobe Creative Suite

  • Presentations

  • California College of the Arts
    Graphic Design Program
    BFA, Bachelor of Fine Arts
    Completed 4 courses

  • City College of San Francisco
    School of Fine, Applied, & Communication Arts
    AS & AA, Associate in Science and Award of Achievement
    Associate Degree Graphic Communications; portfolio

  • Heald Business College
    Diploma


Relevant Updates

Updates: IA/IXD/UXD, HTML5/CSS3, HCI, user-centered design—
with Dr. Nielsen, Ph.D.—usability testing


Portfolios

Numerous hard-copy/online portfolios demonstrate relevant skills; please refer to my résumé and Website. Thank you.


IA Certifications

The Certifications of Approval and Abstracts certify being an information architect, and by extension a user experience designer and user/design researcher.

The Theses Reports required Approval from the Professors and the university, including an additional five industry reviews by subject matter experts for the MAEd Thesis Report; two IA Certifications.


Relevant Curricula

I was doing user/design research, information architect and design internships—in my junior/senior years—as part of my courses at the university.

This included doing information architecture and user experience design projects that incorporated user-centered design (user/design research) into all the projects successfully completed.

User/Design Research Project.pdf


Major Details

The curricula is specific to user/design research, information architecture, navigation design, user experience design, graphic design, project/product management, and usability testing. Programs also included numerous internships that were successfully completed.

Major Details



Home  |  Résumé  |  Portfolio  |  Services  |  Contact  |  Site Map

Top






Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director

Copyright © 1998-2020
All rights reserved
Updated: October 1, 2018