IA Design & Usability: Steven Heitman, Information Architect, User Experience Designer, Project/Product Manager,  Usability Expert


Information Architect Specialist / User Experience Designer


Major

Information Architecture (IA) & Design

Interdisciplinary University Programs

Major/Emphasis:

User/Design Research, Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design, User-Centered Design, Human-Computer Interaction, Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project Management; internships successfully completed; Publications.

Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Information Architect
User Experience Designer
Project Manager



MAEd Gist of Graduate Program

  • San Francisco State University
    Graduate College of Education

  • Dissertation:
    An Online Tutorial for Instructional Designers
    to Learn about Information Architecture


    The IA Model

  • Primary Focus: User/Design Research, Information Architecture (IA), User Experience Design, Visual and Web-Based Designs, Interface Design, User-Centered Design, Interaction Design, Use Case Scenarios, Mapping and Diagramming, Social Media, Usability Testing, Technical and Professional Writing, Project Management, Systematic Approach, Current IA Trends, IA/UXD Deliverables; design patterns; IA/UXD hard-copy portfolios

  • Secondary Focus: Corporate Training, Instructional Design, E-Learning, Graphic Design, Adobe Creative Suite, Cognitive and Learning Theories, Needs Assessment, Instructional Design Models and Strategies, ADDIE Model

  • Dr. Hyun, Ph.D., Harvard University, assisted with relevant research parameters

  • Five industry reviews required to sign off on dissertation:
    Mr. Crumlish, A.B., Director of Technology;
    Ms. Buda, M.D., Director of User Experience

  • Annotated Bibliography, Glossary, Syllabus
  • 759 pp.
  • Online IA Tutorial
  • 60 pp. (HTML & Paper-Based/Oral Presentations)

  • San Francisco State University
    Department of English Language & Literature
    TPW—Technical and Professional Writing—Certificate
    Equivalent to BATPW (Completed during MAEd Program)


MAIA Gist of Graduate/Undergraduate Programs

  • San Francisco State University
    School of Design Graduate Program

  • Dissertation:
    An Online Tutorial for Digital-Media Designers
    to Learn about Web Navigational Systems


    The NS Model

  • Primary Focus: User/Design Research, Information Architecture (IA), User Experience Design (UXD) by extension, Navigation Systems Design (NS), User-Centered Design, Interface Design, Interaction Design, Hierarchical Navigational Systems, Global Navigational Systems, Location Navigational Systems, Integrated Navigational Systems, Remote Navigational Systems, Ad Hoc Navigational Systems, Search Engines in Websites (Part of Navigational Systems), Review of Related Websites (Information Architecture), Heuristic Evaluations, Usability Testing, IA/UXD Deliverables; design patterns; IA/UXD hard-copy portfolios

  • Dr. Iandoli, Ed.D., Harvard University, assisted with relevant research parameters

  • 195 pp.
  • Online NS Tutorial
  • 30/40 pp. (HTML & Paper-Based/Oral Presentations)

  • San Francisco State University
    Multimedia Studies Program
    ID&T—Internet Design and Technology—Certificate of Completion
    Three industry reviews required to graduate


BAIA Gist of Undergraduate Programs

  • San Francisco State University
    School of Design Undergraduate Program

  • Dissertation:
    HTML Editors—Their Practical Use in Web Design

  • Primary Focus: User/Design Research, Information Architecture (IA), User Experience Design (UXD) by extension, Navigation Systems Design (NS), User-Centered Design, Interface Design, Interaction Design, Heuristic Evaluations, Usability Testing, IA/UXD Deliverables; design patterns; IA/UXD hard-copy portfolios
  • 41 pp.
  • Portfolio Website and graphic design portfolios
  • Multiple presentations, final project, portfolio development

  • California College of the Arts
    Graphic Design Program
    BFA, Bachelor of Fine Arts
    Completed 4 courses: Graphic design, 3D visual dynamics, art history, drawing—reviewed first—received highest A

  • City College of San Francisco
    School of Fine, Applied, & Communication Arts
    AS & AA, Associate in Science and Award of Achievement
    Associate Degree Graphic Communications

  • Heald Business College
    Diploma


Relevant Updates

Updates: IA/UXD, HTML5/CSS3, HCI, user-centered design—
with Dr. Nielsen, Ph.D.—usability testing


Portfolios

Numerous hard-copy/online portfolios demonstrate relevant skills; please refer to my résumé. Thank you.


IA Certifications

The Certifications of Approval and Abstracts certify being an information architect, and by extension a user experience designer. The Theses Reports required Approval from the Professors and the university, including an additional five industry reviews by subject matter experts for the MAEd Thesis Report; two IA Certifications.


Relevant Curricula

I was doing information architect and design internships—in my junior/senior years—as part of my courses at the university.

My First IA Project.pdf


Major Details

The curricula is specific to user/design research, information architecture, navigation design, user experience design, graphic design, management, and usability testing. Programs also included numerous internships that were successfully completed.

Major Details



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Updated: September 1, 2017

Steven Heitman
IA Design & Usability
Information Architect
User Experience Designer
Project Manager