Home  |  Résumé  |  Portfolio  |  Services  |  Contact  |  Site Map

Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer

Major Details

Information Architecture (IA) and Design

Interdisciplinary University Programs

Major/Emphasis:

User/Design Research (UX), Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design (IXD), Product Design, User-Centered Design, Human-Computer Interaction (HCI), Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project/Product Management; internships successfully completed; Publications.

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
Product Designer
User-Centered Designer
Usability Tester
Technical Writer
Corporate Trainer
Project/Product Manager
Director

Qualifications

Curricula, Degrees, Updates

A Few Topics Covered

A few topics about—information architecture and user experience design covered in the MAEd program:

Defining Information Architecture; Practicing Information Architecture; User Needs and Behaviors; The Anatomy of Information Architecture; Labeling Systems; Navigation Systems; Search Systems; Thesauri, Controlled Vocabularies, and Metadata; Process and Methodology: Research; Strategy; Design and Documentation; Information Architecture in Practice: Education; Ethics; Building an Information Architecture Team; Tools and Software; Information Architecture in the Organization: Making the Case for Information Architecture; Business Strategy; Information Architecture for the Enterprise; Case Studies about Information Architecture; Essential Resources for Information Architects and Professional Practitioners

A few topics about—usability testing covered in the MAEd program:

An Overview; What Makes Something Usable?; What Is Usability Testing?; When Should You Test; Skills for Test Moderators; The Process for Conducting a Test; Develop the Test Plan; Set Up a Testing Environment; Find and Select Participants; Prepare Test Materials; Conduct the Test Sessions; Debrief the Participant and Observers; Analyze Data and Observations; Report Findings and Recommendations; Advanced Techniques; Variations on the Basic Method; Expanding from Usability Testing to Designing the User Experience

A few topics about—project/product management covered in the MAEd program:

Project Management Competence for the Successful Organization; Developing Project-Competent Organizations; Why Competence Pays; Uncovering Organization Pathologies; The Competent Project Professional; The Project Professional’s Knowledge Base; Developing the Project Management Knowledge Base; Developing People Management Skills: The Soft Side of Project Management; Developing Business-Related Competence; Assessing Individual Competence; The Competent Project Team; Project Team Competence; Assessing Team Competence; The Project-Competent Organization; Organization Project Competence; Assessing Organization Competence; Conclusion: Arriving at Competence; Preparing the Project; Defining the Project; Accelerating Project Development; Obtaining Project Sponsorship; Acting as a Consultant; Planning the Infrastructure; Creating the Work Breakdown Structure; Estimating the Schedule; Identifying Dependency Relationships; Managing Resources and Optimizing the Plan; Analyzing Risk and Planning for Contingencies; Implementing the Plan; Managing the Vendor; Managing the Project; Completing the Project; Conclusion: Expert Project/Product Management Competencies and Skills

Any Questions?