IA Design & Usability: Steven Heitman, Information Architect, User Experience Designer, Project/Product Manager,  Usability Expert


Information Architect Specialist / User Experience Designer


Résumé

The résumé details my extensive background doing user/design research—Senior Information Architect (IA) designer since 1998. Extending deep into user experience design (UXD), interaction design, use case scenarios, mobile user experience, complex applications/Websites, intranet information architecture, heuristic evaluations, IA model, NS model, design patterns, information scent, usability testing design/plans and reports, taking a systematic approach with measurable results on projects.

Other skills: Corporate training, instructional design, e-learning, ADDIE model, cognitive psychology, technical writing, editing, document design, and management.

Educational qualifications and professional work experience are most congruent, regarding the extensive components required for being a senior information architect and user experience designer. Updates are a normal ongoing development to keep abreast of current technologies and enhancements for improved user-centered design for successful projects.

Résumé.pdf
Cover Letter.pdf


Profile

The profile provides a lot of basic details about information architect and user experience design expertise—why I am a subject matter expert, regarding all the various IA/UXD components and specialized skill sets.

Profile
Major
Major Details
Testimonials


Notice

Availability Status


Summary

Expert Senior Information Architect Specialist, User Experience Designer (UXD), User Researcher, Manager, Mentor, Usability Expert/Tester, Director—seeking full-time permanent position—results-driven, hands-on skills with a systematic success-driven approach for doing:

Design research
Concept generation
User scenarios
Wire frames
Prototyping
Usability testing
Implementation
System testing

Navigation design, interface design, mapping/diagramming,
user-centered design, card sorting, taxonomy, task analysis,
successful projects


Qualifications

Professional Work Experience
Computer/Web Programming
Project/Product Management
Team Leadership
Updates
Credentials

Qualifications.pdf


Experience

Senior Information Architect Specialist, User Experience Designer, User Researcher, Manager, Mentor, Usability Expert/Tester, Director (Consultant)

IA Design & Usability, San Francisco, CA (1994-Present)

A unique company specializing specifically in information architecture and user experience design—user research relevant to user-centered design human-computer interaction—relevant information architect and design solutions.



Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Information Architect
User Experience Designer
Project Manager



I Do—
User-centered Design on Projects

I get asked all the time by various people in the industry—what do you do?

I am an information architect and user experience designer/researcher.

What I Do.pdf


Expertise

User/design research
Information Architect
User experience design
User experience architect
Interaction design
Navigation systems design
Wayfinding
User-centered design
Human-computer interaction
Rapid prototyping
Drafting/sketching
Axure RP
Adobe Creative Suite
HTML5/CSS3
Project/product manager
Technical writer
Usability testing
Mentor
Director


Credentials

Successfully completed two graduate-level programs and dissertations about—information architecture and design.

Credentials.pdf


Education

Updates
Curricula
MAEd
TPW Cert.
ID&T Cert.
MAIA
BAIA
AS & AA
DIPLOMA
HS DIPLOMA
Pianist


Design Patterns

Research from graduate-level dissertations revealed relevant design patterns.

The IA Model
The NS Model


Methodology

Simple explanation that makes understanding the information architect and user experience design process easier to comprehend, for projects shown on matrix.

Relevant Components


Mentor

about information architecture org


We make information clearer (on extensive Websites and apps) and that means we think about user-centered design concepts and design with the end user in mind (interface design and user-centered design). We work to make the world’s information clearer and easier to use by improving how people learn, practice, and teach information architecture, including user experience design.

IA Mentoring


Expert

IA Expert
IA Reviews


User Research

IA Process
IA Components
IA Resources


Organizations

The Information Architecture Institute
BayCHI
SIGCHI
User Experience Professionals Association
ATD
STC


Portfolios

Publications



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Updated: April 1, 2017

Steven Heitman
IA Design & Usability
Information Architect
User Experience Designer
Project Manager