IA Design & Usability: Steven Heitman, Sr. User/Design Researcher, Information Architect, User Experience Designer, Project/Product Manager, Mentor, Usability Expert/Testing, Director


Sr. User/Design Researcher / Information Architect Specialist

User Experience Designer


ID&T Cert

Education—Credentials—
Professional Qualifications

Undergraduate Certificate
College of Extended Learning
Internet Design & Technology
   
Certificate of Completion 

User/Design Research (UX), Information Architecture (IA),
   Usability Testing, User-Centered Design,
   User Experience Design (UXD), Project/Product Management



ID&T Cert Deliverables

The ID&T Cert university program included:

The Internet Design and Technology program at the Multimedia Studies Program (MSP), San Francisco State University, is a very strong vocational-intensive training program for people that work in high-tech.

The focus of the program, IA/UXD vocational training—learning by doing—was extensively using Adobe Creative Suite, Flash, Dreamweaver, HTML/CSS, computer/Web programming, Web design, user-centered design, user/design research, information architecture, interaction design, use case scenarios, user experience design, interface design, developing Web content, technical writing, understanding life cycle of projects, and project/product management. The program trained people to work in the Internet industry or other related industries.

The program also stressed using traditional critical-thinking skills and a myriad of problem-solving competencies, required on IA/UXD projects, including project/product management acumen.

The primary focus of my program was individualized for specific user/design research and information architect and user experience design high-tech industry; successfully completed numerous portfolios and a variety of relevant internships—in a high-tech environment.

 Information architecture (IA) is the structural design of shared information environments; the art and science of organizing and labelling websites, intranets, online communities and software to support usability and findability; and an emerging community of practice focused on bringing principles of design and architecture to the digital landscape. 


ID&T Cert Program Details

About ID&T Cert Program.pdf
Letters of Recommendations—Reviews



Steven Heitman, Sr. Information Architect (IA) Specialist, User Experience Designer, Project/Product Manager

Steven Heitman
Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director



Interdisciplinary University Programs

Information Architecture & Design

Major/Emphasis:

User/Design Research (UX), Information Architecture (IA), Navigation Systems Design (NS), User Experience Design (UXD), Structuring & Organizing Web-Based Information, Mobile User Experience, Interaction Design (IXD), User-Centered Design, Human-Computer Interaction (HCI), Human Factors, Visual & Web-Based Designs, Intranet Information Architecture, Designing Complex Applications & Websites, Interface Design, Social Media, Web 2.0, Computer/Web Programming, HTML5/CSS3, Usability Engineering, Usability Testing, Card Sorting, Usability in Practice, Guidelines for Web Usability, Usability Reports/Case Studies, Website Design & Management, and Project/Product Management; internships successfully completed.



ID&T Cert Professional Business Career Outlook

User/Design Researcher
Information Architect
User Experience Architect
User Experience Designer
Navigation Systems Designer
User-Centered Designer
Information Designer
Use Case Scenarios Designer
Product Designer
Product Prototyper
Interaction Designer
Interface Designer
Research Technician
Project/Product Management
Product Development
Marketing/Communications
Computer/Web Programming
Usability Tester
Information Technology
Professor
Director



ID&T Cert Program

Multimedia Studies Program
San Francisco State University
College of Extended Learning



ID&T Cert Program—Curriculum

Internet Design & Technology

Major/Emphasis:

Since 1992, the MSP has been the training leader in digital media trends and technologies. Our community of creative and technical professionals provides expert training at our state-of-the-art facilities. We are proud to be designated by Adobe Systems, Inc. as a Partners By Design School as well as an Apple, Adobe, and Avid certified training center.

My specialization was in user/design research, information architecture, interaction design, use case scenarios, production process for digital design products, information design, Adobe Creative Suite, Dreamweaver, Flash, multimedia, animation, Web design, interface design, computer/Web programming, HTML coding, user-centered design, usability testing, and project/product management.

The state-of-the-art training was for: Adobe Creative Suite, introduction to computer/Web programming, HTML, CSS, DHTML, JavaScript, UNIX, Apache, BBEdit, Dreamweaver. The curriculum was centered around my specialized course of study for the information architect and user experience designer major/emphasis at MSP. It is important to understand computer/Web programming, since code requirements are always taken into consideration.

The Professor that taught the information architect courses was previously graduated from Carnegie Mellon University, including extensive professional experience in the industry as an information architect and usability tester.

Portfolios Required



ID&T Cert Additional Information



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Steven Heitman
IA Design & Usability

Sr. User/Design Researcher
Information Architect
User Experience Designer
Interaction Designer
User-Centered Designer
Usability Tester
Project/Product Manager
Director

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Updated: October 1, 2018